What New York complains about
A year of 311, the City’s line for everything that isn’t an emergency
3,956,398Requests, past year
197Kinds of complaint
Illegal ParkingThe top one
10,839A day, on average
Your block
Search an address to see what gets reported within 200 m, and what’s more of a thing there than in the rest of the city.
The top 15
The city’s commonest complaints, and each one’s share of all of them.
- Illegal Parking16%
- Noise - Residential11%
- Heat/hot water9%
- Blocked Driveway5%
- Noise - Street/Sidewalk4%
- Unsanitary condition4%
- Street Condition3%
- Plumbing2%
- Abandoned Vehicle2%
- Dirty Condition2%
- Paint/plaster2%
- Snow or Ice2%
- Water System2%
- Noise2%
- Noise - Commercial2%
The seasons
The top complaints over the past twelve months. Heat in winter, noise in summer.
Illegal Parking
Peaks in October Noise - Residential
Peaks in December Heat/hot water
Peaks in January Blocked Driveway
Peaks in February Noise - Street/Sidewalk
Peaks in July Unsanitary condition
Peaks in August Street Condition
Peaks in March Plumbing
Peaks in February
Signature complaints
What each neighborhood complains about more than the rest of the city does. Its commonest complaint is usually parking, noise or heat, like everywhere; its signature is what makes it itself.
| Rank | Neighborhood | Signature | Against the city | Commonest | Complaints |
|---|---|---|---|---|---|
| 1 | Pomonok-Electchester-HillcrestQueens | Noise - House of Worship | 73.1× | Noise - Vehicle | 33,358 |
| 2 | Upper West Side-Lincoln SquareManhattan | Noise - Helicopter | 68.1× | Noise - Helicopter | 18,030 |
| 3 | Lower East SideManhattan | Traffic | 58.6× | Traffic | 25,099 |
| 4 | Financial District-Battery Park CityManhattan | Vendor Enforcement | 47.9× | Vendor Enforcement | 22,305 |
| 5 | Murray Hill-Kips BayManhattan | Noise - Helicopter | 27.4× | Noise - Residential | 19,174 |
| 6 | Chinatown-Two BridgesManhattan | Outdoor Dining | 25.7× | Noise - Residential | 13,453 |
| 7 | Midtown-Times SquareManhattan | Mobile Food Vendor | 24.4× | Homeless Person Assistance | 34,784 |
| 8 | Annadale-Huguenot-Prince's Bay-WoodrowStaten Island | Illegal Posting | 24× | Illegal Parking | 12,313 |
| 9 | West VillageManhattan | Outdoor Dining | 23.6× | Heat/hot water | 16,354 |
| 10 | Prospect HeightsBrooklyn | Noise - Helicopter | 23× | Illegal Parking | 17,308 |